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Voice Broadcasting

When you need to get your message quickly,succinctly and cost effective,
Voice Broadcast are the way to go

Transfer calls to call center

Voice BroadCast (AutoDialer)

Overview

Many organizations feel the need Voice Broadcast to communicate important messages to their customers in the form of a voice message sent to their phone. The auto dialer automatically dials the numbers and starts the pre-recorded message when the phone is answered or when it reaches the voice mail. It can be great for organizing polls, taking opinions, or even arranging for sales by transferring the call when required to a sales person.

voicebroadcast

Voice broadcast is a method which is widely used by many providers and it can help you give an added benefit to your business customers.

Features

Play personalized messages

  •  Your customers can keep a library of personalized messages and input variable information like dates, numbers or amounts which helps the message sound more human.

Flexible list

  •  The list used for calling is flexible and changes can be made by setting parameters for the people who get the call.

Organize polls

  •  The database will automatically register the details of the poll and share it with your users. It can also be used for collecting opinions from the users regarding a product or service.

Transfer calls to call center

  •  When required, customers will have the option to get the call transferred to a call center agent who can help them further. This is especially viable for sales calls.

Opt out

  •  Customers who would like to opt out can choose to opt out by either talking to a representative or choosing the option from the voice menu.
FAQs

Who can use it?

  • The uses of voice broadcasting have reached a higher number now that users have been able to find ways in which it can be helpful for the business. It can be used for sales, to collect opinions, for weather forecasts and even for wakeup calls.

Can the end user opt out from the list?

  • Yes users have the option to opt out. Depending on the policies of the business they may either do it on the phone through the voice menu or by talking to a representative.

Can my customers use this option to have the calls transferred to the call center?

  • Yes, calls can be transferred to the center if the customer chooses the option in the menu.
Pricing

For details regarding the pricing of Voice broadcast, please contact us at sales@aonevoice.com and we will send the details on your email address as the earliest.

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